Terms & conditions
Welcome to Salty Lingerie, an online lingerie store based in Israel. By accessing or using our website, you agree to be bound by the following terms and conditions and privacy policy. If you do not agree to these terms, please do not use our website.
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Collection of Personal Information We may collect personal information from you when you purchase products from our website, subscribe to our newsletter, or contact us for customer support. The types of personal information we may collect include your name, email address, phone number, shipping address, billing information, and browsing history (through cookies or similar technologies).
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Use of Personal Information We may use your personal information to process your orders, communicate with you about your orders, provide customer support, send you promotional offers and updates about our products, and improve our website's functionality and user experience.
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Protection of Personal Information We take the protection of your personal information seriously and use industry-standard security measures to safeguard it from unauthorized access, disclosure, or destruction. We do not sell or share your personal information with third parties except as necessary to fulfill your orders or comply with applicable laws and regulations.
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Returns and Refunds Policy We want you to be completely satisfied with your purchase from our website. If for any reason you are not happy with your order, we offer a hassle-free return and refund policy.
Returns and Exchanges:
Please note that due to the intimate nature of our products, we cannot accept returns or exchanges on underwear or bodysuits. This policy is in place for hygiene reasons, and we appreciate your understanding. For all other items, you may return your purchase within 7 days of the delivery date. To initiate a return, please contact our customer service team at with your order number and the reason for the return. To be eligible for a return, the item(s) must be unused, unworn, and in their original packaging with all tags attached. Once we receive the returned item(s), we will inspect them and issue a refund to the original payment method within 7-10 business days. Please note that shipping costs are non-refundable. If you would like to exchange your item(s) for a different size or style, please contact our customer service team. Once we receive the returned item(s), we will send out the new item(s) within 7-10 business days. Please note that shipping costs for exchanges are the responsibility of the customer.
Custom Orders: Custom orders are not eligible for returns or exchanges. If you have any questions or concerns about sizing or materials, please contact our customer service team before placing your custom order.
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Intellectual Property All content on our website, including text, graphics, logos, images, and videos, is the property of Salty Lingerie and is protected by Israeli and international copyright laws. You may not reproduce, distribute, or modify any content without our written permission.
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User Conduct By using our website, you agree to comply with all applicable laws and regulations and to refrain from engaging in any prohibited activities, including but not limited to hacking, spamming, or posting inappropriate content.
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Governing Law and Dispute Resolution These terms and conditions and privacy policy are governed by Israeli law, and any disputes arising from or related to them shall be resolved exclusively by the courts of Israel.
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Amendments We reserve the right to update or modify these terms and conditions and privacy policy at any time without