These are our most frequently asked questions
Frequently Asked Questions
How are your products made?
Our products are handmade by skilled artisans using the highest quality materials. We believe in creating lingerie that not only looks beautiful but feels comfortable and luxurious to wear.
What materials do you use?
We use only the finest materials, including silk, lace, and satin. We carefully source our materials to ensure that they meet our high standards for quality and sustainability.
How do I care for my lingerie?
To keep your lingerie looking its best, we recommend hand washing in cool water with a gentle detergent. Avoid using fabric softeners or bleach, and hang dry to prevent shrinkage or damage.
What is your return policy?
For more information click here.
Do you offer custom sizes?
Yes, we offer custom sizing for many of our products. Please contact us for more information on how to request a custom size.
How long does shipping take?
We strive to process and ship all orders within 2-3 business days. Shipping times may vary depending on your location, but you can expect to receive your order within 7-10 business days.
How can I pay for my order?
We accept the following payment cards: Visa (including Visa Debit), Maestro and MasterCard. We also accept PayPal, Apple Pay, Google Pay and Amazon payments.
How can I contact customer service?
For more information click here.